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Managed IT Services

Run your Business...Let us take care of your network!

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What will We do for your Business?

Save Costs

Increase Efficiency

Mitigate Business Risk

Give You Peace of Mind

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We have IT covered!

Live Support 24/7

Our Service Desk support includes:
• PC and network troubleshooting
• Popular applications for business
• Administrative tasks
• Software installations
• Virus/spyware removal
• File/folder restores
• Handheld device configuration
and troubleshooting

Rest Assured We’ve Got IT Covered!

Through our managed IT services, we’ll:

  • Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.)
  • Identify and analyze server “events” for potential problems
  • Remediate processes or services that fail
  • Monitor servers and ensure security patches and anti-virus protocols are up to date
  • Ensure that data backups are completed
  • Install patches and implement service packs
  • Manage and secure mobile devices (smartphones, tablets)

Money Well Spent?

  • In 2012, the average annual IT budget for small and midsize businesses was up 15% from 2011.
  • Businesses with one to 20 employees spend $1,900 per employee on technology, more than twice the $700 per employee organizations with more than 250 employees spent.
  • The average small business devotes 6.4% of its revenue to IT expenses, and 80% of that is spent after the initial technology purchase.



Click here to view 10 hidden IT risks that might threaten your business!

Presenting the Cost-Effective Alternative to In-House IT Management

Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected. Key elements include:

Server Monitoring and Care

We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response

as necessary.

Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.

Mobile Device Management

With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.

Network and Security Assessments

How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.

What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.

Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.

“Information Analytics has been crucial in Exmark’s ability to fully leverage Internet technology.”
–John Cloutier, Exmark Manufacturing

Exmark

“Our companies have been exceptionally pleased with Information Analytics’ level of technical knowledge and customer service and, over the years, have expanded our relationship to include networking and general IT support in addition to web/e-mail hosting services. There are few vendors that offer such reliable solutions and have such responsive staff members and it is genuinely a pleasure to do business with them.”
–Jennifer Cusick-Rawlinson, Director of Marketing & Communication, IMSCORP (Bison, SignCoEDS, SourceOne)

Bison

“We have been doing business with Information Analytics for a little over ten years now and are extremely pleased with our relationship. Their flexibility, knowledge and customer service has always been top notch! In the group of vendors I deal with, Information Analytics is definitely a shining star among them.”

–Al Lubken NETS, Inc. Lincoln, Nebraska

NETS